Responsible Gaming

Our Mission Statement

grapesgame.in encourages all its players to play responsibly. We are committed to helping players who wish to stop playing or who wish to limit the amount that they play.

Ensure Responsible Play

• Players must be 18 years of age to play rummy for real money.
• Players can set their monthly playing limit on their own. There is also an option for players to set the daily playing limit, by sending us a request from their registered email address. Once set, these limits can be changed again only after 72 hours from the previous change.
• Players can request for their accounts to be temporarily blocked, if they want to self-exclude themselves for some time. Players can self-exclude themselves for following time limits - 48 hours, 72 hours, 1 week, 2 weeks, 1 month, 2 months and 6 months by contacting us on [email protected] Once confirmed, these limits cannot be reversed / modified. If you have withdrawable balance and wish to withdraw it, please contact us on the same email address.
• Players can follow our ‘Guide to Responsible Play in order to keep a check on their play behaviour.

Guide to Responsible Play

Sometimes, players may find it hard to recognize that their online play is getting out of control. A common reaction is to minimize, hide or deny such problems and the harm it could be causing. Some people will lie to themselves about how much money or time is being spent on online playing.

• Play Rummy in moderation and only for entertainment.
• Do not play Rummy to make money or escape problems.
• Never chase your losses while playing Rummy.
• Set aside an entertainment budget for Rummy.
• Use the Add Cash limit option to help control the amount you spend. For further information, please visit our Add cash limits page.
• Balance the time you spend on playing online Rummy with other leisure activities.

Recognize whether you are not playing responsibly

Please fill this form so that we can analyse your Game behavior:

Please note, we are bound to take an action based on your responses. Please be careful while filling the form. The action could be to reduce your deposit limits to as low as zero, based on your answers.

The Online Rummy Federation

The Online Rummy Federation is a not-for-profit society established under the Societies Registration Act, to guide and support the online rummy industry in providing sustainable and healthy entertainment to players across India.To Learn More..

Disclaimer: For any promotion or account related queries, you can reach out to us on [email protected]